Online Shopping - Local Pick-up
You can shop 24/7 and pick up at our store location during regular business hours. Most orders will be ready for pick up within one business day. Some items may require additional processing time to transfer from off-site warehouse or assembly.
You will receive an email once your order is received in our system and is being processed. You will receive another email confirming when your order is ready for pickup in our store. If you need an item right away please call us to confirm that the product is available.
Please allow up to 24 hours for order processing.
After receiving your order pick up email, enter the store and engage any of our staff in helping you to pick up your order Please come prepared with your order confirmation either in digital or printed format. You will need to bring picture ID to pick up your order.
Please pick up your order within 7 days of pick up email receipt. Orders must be picked up within 30 days or a 10% restocking fee will be charged with balance returned to in-store credit under your customer account
Online Shopping – Ship to you (Halifax Peninsula)
You can shop 24/7 from our online store and have it delivered to your door for free on orders over $150 if you live in Halifax, Bedford or Dartmouth. We will deliver small packages via courier, and anything larger in our Shop Truck.
Finish your online shopping by 12:00 PM AST to receive the same day or we'll deliver to you the next morning.
Ship to You Across canada
You can shop 24/7 from our online store and have it delivered to your door. Our online orders ship from our store location Monday to Friday. We do not process or ship online orders on weekends or statutory holidays. Most online orders are processed within 24hrs of order placement. Some orders may require additional processing time due to the size of the order, location of the order products or volume of orders being processed. If your order is delayed, we will contact you via e-mail with an estimated order ship date. Shipping costs will depend on packaging size, weight and dollar value.
Cyclesmith offers ground shipping within Canada. We feature Canada Post (traceable) shipping on most online purchases. We cannot ship any items via Canada Post that the dimension are greater than 1m or weigh more than 30kg. If this is the case, we will need to confirm shipping quote from either Canpar or Purolator.
International Shipments (United States and More)
There is no easy way to quote pricing for international shipping so please email us with your inquiries and we would be happy to assist you in getting the product you are looking for.
Orders going to international destinations are shipped by either Canada Post or UPS. Orders shipped outside of Canada are not charged Canadian taxes. Orders do pass through customs and are subject to the destination Countries’ import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. We are unable to provide estimates for customs fees. Check with your local customs office for more information.
||Value of Shipped Goods||Cost of Shipping|
|Local pickup in Halifax, NS ||Any||Free |
|Same Day (Peninsula Halifax and Dartmouth)||$99 or less ||$10|
|Same Day (Peninsula Halifax and Dartmouth) ||$100 or more||Free|
|Canada||$249 or less ||$20|
|Canada||$250 or more||Free|
|Continental United States and Alaska||Any||$35|