The 'Cyclesmith Advantage' is what we believe sets us apart from the competition:
Quality of Assembly
With a cumulative 100 years of technical experience, our service department consists of certified technicians and experienced
Our certified technicians perform over 130 steps during our 2.5 hours hands-on assembly on every bicycle on our sales floor. This assembly is also followed by a complimentary bicycle check-up after the initial riding period of 30 days or 15 good rides.
With a cumulative 100 years of technical experience, our service department consists of certified technicians and experienced service writers. Their duties are dedicated and focused solely on the assembly, assessment, and repair of customer’s bicycles.
Locally owned small business
Cyclesmith is a locally owned business and has been a proud active member of the small business community in HRM since its foundation.
Cyclesmith has been a leading member of the cycling community and has been involved in racing and charity events around the province. We support many groups including Halifax Cycling Coalition, Lifecycle, Ride for Cancer, Tour for Kids - Atlantic, Southwest Sunday Cycle, MS Society - MS Bike Tour, Craig’s Cause - Pancreatic Cancer, QEII Foundation, Heartland Tour, Halifax Public Libraries, Active and Safe Routes to School, Halifax Police Bike Rodeos, Easter Seals, ISANS, Adrian Campbell Scholarship Foundation, and the IWK Health Centre - Choices Program. We also organize a kids cycling event every Tuesday evening in May-June-July in an effort to introduce our youth to organized cycling.
Certified fitting services
Cyclesmith is proud to offer sizing and fitting services to all of our customers during the selection of a bicycle or as a post-sale service. We are also happy to provide a selection of packages to fit any cyclist to their current or new bicycle. Our dedicated fitting room and equipment enables us to offer these services in a convenient and private environment.
Using our extensive in-house selection of parts, components, and accessories, our customers can be sure we will be able to adjust, change and modify their bicycle to their exact needs. All contact points, gear ratio and biometrics adjustments can be performed instantly with our on-hand inventory.
1-step bicycle registration
As part of our post-sale customer service, Cyclesmith will register your bicycle directly with the manufacturer.
Every bicycle sold by Cyclesmith comes not only with its respective lifetime warranty, but also with our “Work-On-Warranty” offer. This will cover any replaced frame with complimentary labour and discount on parts to get you back on the road or trail as soon as possible. Being a customer at Cyclesmith has its privileges.
Best-in-class accessory and clothing brand selection
Cyclesmith takes great care in the brands and selection we offer our clientele. We carefully select every item we display on our sales floor. Any customer can visit our shop and be confident we only offer the products, parts, devices, and clothing that have received our “seal of approval”.